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FAQ

Frequently asked questions

What is Real Estate Signs and what are your office hours?

Real Estate Signs have been specialising in the manufacture and supply of signage for theReal Estate Industry for many years. Our customers can place an order 24 hours a day, 7 days a week online. Our business hours are Monday through Friday 8a.m. to 5p.m. If we don't answer the phone, simply leave a message and we will respond to your request as promptly as possible.



How do I use your service and how can I place an order?

We can accommodate your order needs through Online, for any further questions phone, or email us and we will respond promptly.



How long will it take for the Products to be delivered?

Our standard delivery service will take 1 to 3 days from dispatch depending on location. Extra charges will be incurred for Rural Delivery. Standard Stock Products off the shelf will be dispatched within 48 hours, subject to availability. If we are unable to deliver due to availability you will be notified. Customized, Personalized Digitally Printed Products will be manufactured within 3 business days and then dispatched. Customized, Personalized Screen printed Products will be manufactured within 5 to 10 business days and then dispatched.



How do I reach you for any help?

Please contact us at: Email: orders@realestatesigns.co.nz or by phoning (09) 818 6330



How to send an image file to be printed on Sign?

Click on More -> File Upload 1. Add your file (Name it with Order number) 2. Enter your email address 3. Enter required text(ex: sales agent/012345678) Click on 'Send'



What Payment method do I need to choose?

We recommend Public users to pay ONLY through online (Credit/Debit cards) Whereas, agents can choose either Online Payment or manual payment as we will be sending invoice to you